News & Updates:
:: Soaring High: Career Opportunities Take Flight in the Aviation Industry
:: Tech Skills in Demand: How Emerging Technologies Are Shaping Career Opportunities.
table with  gadgets
Foundation in Travel & Tourism

Course Description

Unlock Your Dream Career in the Thriving Travel Industry!

The Foundation in Travel and Tourism course Smartzett Academy equips you with the essential skills to navigate this exciting industry. Master the art of travel planning, crafting dream itineraries for diverse clients. 

You will gain in-depth knowledge of travel products and services, from airfare and accommodation to tours and transportation. More importantly, develop exceptional customer service skills to ensure unforgettable travel experiences for every client.

This comprehensive tourism course empowers you with industry-standard tools and prepares you for a rewarding career. Graduate with the confidence to pursue exciting opportunities like travel agent, tour operator, and more!

Enquire now

Course Content & Modules:

The Foundation in Travel & Tourism course provides participants with a comprehensive introduction to the travel and tourism industry, covering key concepts, principles, and practices essential for success in this dynamic field. Participants will explore topics such as the history and evolution of travel, tourism geography, destination management, travel products and services, customer service skills, and tourism trends and developments. Through a combination of theoretical learning and practical exercises, participants will gain a solid understanding of the various sectors within the travel and tourism industry, including transportation, accommodation, attractions, and tour operations. Additionally, the course will delve into the importance of sustainable tourism practices, cultural awareness, and ethical considerations in the industry. By the end of the course, participants will have acquired foundational knowledge and skills that will serve as a solid basis for further study or entry-level positions in the travel and tourism sector.


Training Hours




Free Internship



Course Outline

Module 1: Introduction to Travel and Tourism

  • Exploring the dynamic landscape of the travel industry
  • Understanding travel terminology and key players
  • Identifying the diverse range of travel products and services

Module 2: Travel Planning Fundamentals

  • Mastering the art of itinerary creation for various travel styles
  • Understanding travel geography and applying it to planning
  • Navigating visa and immigration requirements for different destinations

Module 3: Travel Products and Services

  • In-depth exploration of airfare structures and ticketing procedures
  • Understanding hotel types, classifications, and booking systems
  • Exploring transportation options, including trains, car rentals, and cruises
  • Familiarization with tour operations and package holidays

Module 4: Customer Service Excellence in Travel

  • Developing exceptional communication and interpersonal skills
  • Building rapport and exceeding customer expectations
  • Effectively handling customer inquiries and resolving travel challenges

Module 5: Travel Technology and Tools

  • Mastering industry-standard booking platforms and reservation systems
  • Utilizing online travel resources for efficient research and planning
  • Understanding the impact of technology on the travel industry

Career Opportunities

Upon successful completion of this Travel & Tourism course, you'll be prepared to pursue exciting careers within the travel and tourism industry, with high earning potential and room for growth, such as:

  • Travel Agent
  • Travel Consultant
  • Tour Operator
  • Destination Specialist
  • Customer Service Representative (Travel)
  • Airline Reservation Agent
  • Event Planner (Travel Industry)

Learners Profile

This Travel and Tourism course is designed for individuals passionate about travel and eager to embark on a rewarding career, including:

  • Recent graduates
  • Aspiring travel agents and tourism professionals
  • Career changers looking for a fulfilling and growth-oriented path
  • Anyone with a passion for travel and a desire to help others explore the world

Course Objectives

  • Master the fundamentals of travel planning, crafting itineraries tailored to diverse customer needs.
  • Develop expertise in travel products and services, including airfare, accommodation, tours, and transportation options.
  • Hone exceptional customer service skills, ensuring exceptional experiences for every traveler.
  • Utilize industry-standard tools and technology platforms to navigate bookings and reservations with ease.
  • Gain a competitive edge in the job market with a comprehensive understanding of the travel and tourism landscape.