Foundation in Travel & Tourism

Course Description

Advance Your Career in Travel and Tourism with Smartzett Academy

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travellers fulfil necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use the Amadeus global distribution system to create and manage reservations.

Course Content & Modules:

The IATA Foundation in Travel and Tourism Diploma with Amadeus provides you with the essential skills and knowledge to excel in the travel industry. This comprehensive course combines IATA’s industry expertise with practical training on the Amadeus global distribution system (GDS)

You will gain a thorough understanding of travel products and services, including airfare, accommodation, tours, and transportation. Additionally, you will acquire hands-on experience with the Amadeus system, enabling you to efficiently create and manage reservations. Furthermore, you will develop exceptional customer service and sales skills, allowing you to provide tailored travel advice and ensure unforgettable travel experiences for every clien

This comprehensive course will empower you with industry-standard tools and prepares you for a rewarding career in Travel & Tourism Industry.

90

Training Hours

2

Certificates

1

Free Internship

100+

Students

Course Outline

Overview of the travel and tourism industry

Geography in travel planning

Travel formalities

Air Transport Essentials

Introduction to Rail Products and Services

Land transport: Car Rental and Campers

Water transport: Ferries and Cruises

Hotel Products and Services

Pre-packaged Tour Products

Customer Service and Communication

Fundamentals in Airfares and Ticketing

Electronic Booking Tools (GDS functionality training)

Career Opportunities

Upon successful completion of this course, you'll be prepared to pursue exciting careers within the travel and tourism industry, with high earning potential and room for growth, such as:

Travel Agent
Travel Consultant
Tour Operator
Destination Specialist
Customer Service Representative (Travel)
Airline Reservation Agent
Event Planner (Travel Industry)

Learners Profile

This course is designed for individuals passionate about travel and eager to embark on a rewarding career, including:

Recent graduates
Aspiring travel agents and tourism professionals
Career changers looking for a fulfilling and growth-oriented path
Anyone with a passion for travel and a desire to help others explore the world

Course Objectives

Master the fundamentals of travel planning, crafting itineraries tailored to diverse customer needs.
Develop expertise in travel products and services, including airfare, accommodation, tours, and transportation options.
Hone exceptional customer service skills, ensuring exceptional experiences for every traveler.
Utilize industry-standard tools and technology platforms to navigate bookings and reservations with ease.
Gain a competitive edge in the job market with a comprehensive understanding of the travel and tourism landscape.

Internships

This program concludes with a 1-month internship at Smart Travels, providing you with the opportunity to work alongside industry professionals

This hands-on experience will enable you to apply your newly acquired skills, build a comprehensive portfolio, and enhance your resume. The internship is offered at no additional cost, ensuring you gain valuable industry exposure.